Rental Representative
Company: Gee Heavy Machinery
Location: Fresno
Posted on: May 9, 2024
Job Description:
We are looking for an experienced motivated Rental
Representative, the primary focus of this role is to provide the
right rental equipment at the right time to Gee Heavy Machinery
customers. A Rental Representative will conduct daily visits to
current and prospective customers to generate leads for rental
opportunities. The Rental Representative will continuously
communicate with Gee Heavy Machinery team members to ensure each
rental transaction provided to our customers is accurate and
timely.
Why Join us?
- Highly competitive compensation.
- Comprehensive benefits including Medical, Dental, Vision, and
more. Plus, FSA & HSA options.
- Paid Time Off, Sick Leave, Paid Leave, and 8 Paid
Holidays.
- Retirement package with a 4% company match.
- Employee discounts for personal auto purchases.
- Potential for significant career growth in a growing
business.
What you'll do:
- Conduct regular visits to established customer offices and
jobsites to ensure all rental needs are met.
- Use systematic planning and prospecting to generate rental
leads.
- Create and present accurate rental quotes.
- Coordinate equipment reservations with counter personnel.
- Instruct customers on proper equipment operation.
- Assist with coordination of equipment delivery and pickup.
- Enter all activities into the customer relationship management
system (CRM) daily.
- Collect customer deposits, obtain credit card information or
work with the customer and the credit department to create a charge
account.
- Recommend changes to rental fleet based on market
knowledge.
- Act as backup to Rental Coordinator as needed.
- Actively participate in the meeting of department goals,
including customer loyalty, revenue and gross profit.
- Contribute to accurate customer name and address information in
CRM system.
What you'll need:
- Ability to work safely in a fast-paced environment.
- Motivated self-starter.
- Possess empathy and the ability to build relationships.
- Skilled in active listening.
- Talent for negotiating effectively with customers.
- Skilled in using relevant software applications, such as
Microsoft Office Suite and the organization's enterprise resource
planning system (ERP).
- Valid driver's license and clean driving record.
- 3 years of outside rental experience.
- Prior heavy equipment rental experience.
- High School diploma or equivalent.
.
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Keywords: Gee Heavy Machinery, Hanford , Rental Representative, Other , Fresno, California
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