Customer Contact Center Representative

Company: VirtualVocations
Location: Bakersfield
Posted on: November 8, 2024

Job Description:

A company is looking for a Customer Contact Center Representative to provide patient support and customer service.

Key Responsibilities

Manage inbound and outbound calls, chats, and emails to provide customer information and support
Deliver educational materials and program information to healthcare providers and patients
Document all interactions accurately and maintain compliance with program standards

Required Qualifications and Education

High School diploma required; college degree preferred
Minimum of one year of inbound contact center experience
Customer service experience in a pharmaceutical or healthcare environment preferred
Ability to work in a fast-paced environment and manage multiple tasks
Fully competent in MS Office applications

Keywords: VirtualVocations, Hanford , Customer Contact Center Representative, Other , Bakersfield, California

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